Enhance Facility Management, Inspections, & Scheduling

Since early 2018, the Township has been using CityReporter to manage inspections of our parks and facilities. Because of the software we have been able to complete and log our inspections in less time and with less effort. Knowing that our facilities and parks are inspected and that we have the backup documentation to provide compliance is something that has made it easier to provide inspection information when needed. With a small crew and growing facilities, this software has become a necessity in the industry. I am also a contract instructor for a parks training company and often refer to CityReporter as another tool that can help other municipalities large and small safely maintain their assets and prevent liability issues.

Premium Pellet Ltd has been using City Reporter for about 5 months now for our dust inspections. It is well received by our staff and is working well for us. We feel that this system allows good tracking of inspections and follow-ups to assure all levels of management that our plant is kept clean at all times. With the photo options, there is no question of itemization for cleanup staff. We also see potential for using this program for other areas in our plant ie: maintenance schedules etc.

In our business, the need to provide timely reports is critical and the platform that City Reporter provided checked all the boxes.  The tablet-based platform allows us to gather the necessary information, generate a professional report, with 90% of the report completed when we leave the client’s place of business.  This not only meets the needs of our clients, but also provides a strong return on our investment.

When we discovered CityReporter, the staff were very knowledgeable and immediately helpful with our situation. We saw the value right away. When I made the move and started my company, one of the first tasks was to reach out to Noratek Solutions and begin the process of purchasing CityReporter to perform my risk evaluations and inspections. The whole purchasing process was quick and easy, while still being very detailed and informative.

Whenever I require support, I can reach out directly to my Account Executive or Nortek’s support line and the issue or problem I am having is resolved quickly and most times in the same day.