CityReporter’s revolutionary permit software completely transforms the permit process, allowing you to effortlessly handle applications, inspections, and communication, complete with a user-friendly portal that includes seamless payment processing for your citizens.
Improved Permitting Services & Inspections
…Northumberland County is located within south east ON, Canada along Highway 401. Noratek has provided us with the City Reporter software program, one of the most important tools in the Plumbing and Septic Inspectors tool belt. It is utilized by our staff to create new permits, track permit inspections and store completed records for endless years to come. We are continuously creating new ways with the help of the Noratek Team to improve our services to the public and increase our accessibility to them. Utilizing a new portal for public on-line access provides full access and transparency to the applicant to create, pay and track progress of their own permits including providing a filing system to track all their permits. This program is very easy to modify without the help of a full IT team, to our needs to improve our services keeping us on the cutting edge of technology available to our industry. We highly recommend City Reporter for all building inspection departments….
Town Adds Citizen Self-Service Permit Portal
…The portal not only saved us time in the office filing and managing applications, but our citizens have commented on how much they liked it too. As a permit moves through its stages, we can provide transparent communication and ensure we have all the necessary information easily accessible…
Cost Effective Digital Inspection Platform
City Reporter is cost effective compared to other digital inspection platforms. The transition from physical inspection forms, filing etc. to the digital format saves un-needed steps and paper with every report. Contractors receive inspection reports right away via email which helps keep all reports organized
Optimize Organization & Management
Enhanced Workflow Flexibility & Efficiency
Traditional paper-based systems inadvertently waste valuable time and resources by burdening inspectors with repetitive administrative tasks, diverting their attention away from the actual inspection process.
CityReporter’s comprehensive features are specifically designed to streamline the administrative aspects of permits, liberating time and resources for every member of the department to prioritize what truly matters – the safety and well-being of the public.
With CityReporter technology, you can effortlessly stay up-to-date on the current permit status of every building, preventing any unnecessary repetition, oversight, or omission of crucial steps in the process. Moreover, scheduled building inspections and updates seamlessly integrate with your Outlook calendar, ensuring that you are always well-informed and proactive.
Mobile Access with Self-service
Immediate Documentation & Communication
Our clients’ top priority is to streamline their applications and enhance client interactions. To address this, we have developed an integrated citizen self-service portal that enables your clients to effortlessly apply for permits online and conveniently make payments through our secure payment gateway.
With mobile devices, managing inspections, scheduling appointments, and addressing any potential code violations or concerns can now be easily logged and stored in a single accessible location. This not only simplifies processes but also maximizes productivity across multiple locations.
Enjoy a streamlined application process, enhanced communication, and superior service for your valued citizens.