Optimize Permit Management & Services

…Northumberland County is located within south east ON, Canada along Highway 401. Noratek has provided us with the City Reporter software program, one of the most important tools in the Plumbing and Septic Inspectors tool belt. It is utilized by our staff to create new permits, track permit inspections and store completed records for endless years to come. We are continuously creating new ways with the help of the Noratek Team to improve our services to the public and increase our accessibility to them. Utilizing a new portal for public on-line access provides full access and transparency to the applicant to create, pay and track progress of their own permits including providing a filing system to track all their permits. This program is very easy to modify without the help of a full IT team, to our needs to improve our services keeping us on the cutting edge of technology available to our industry. We highly recommend City Reporter for all building inspection departments….

…The portal not only saved us time in the office filing and managing applications, but our citizens have commented on how much they liked it too. As a permit moves through its stages, we can provide transparent communication and ensure we have all the necessary information easily accessible…

City Reporter is cost effective compared to other digital inspection platforms. The transition from physical inspection forms, filing etc. to the digital format saves un-needed steps and paper with every report. Contractors receive inspection reports right away via email which helps keep all reports organized